Frequently Asked Questions

Solid Ground Psychotherapy is led by me, Zack Goldman, LCSW. I am a dedicated online therapist passionate about facilitating your personal growth and healing. With a rich background working in diverse therapeutic settings, I bring my experience and a flexible, collaborative approach to therapy. Understanding that each individual’s journey is unique, I meets you where you are, offering a supportive and empathetic space to explore and overcome challenges. My commitment to providing personalized care ensures that therapy is tailored to fit your specific needs and goals, helping you to navigate life with greater ease and confidence.

I am a highly qualified therapist with extensive experience in the field of psychotherapy. Before founding Solid Ground Psychotherapy, I honed my skills in a variety of settings including a residential facility for clients with eating disorders, a substance use facility, a college counseling center, a clinic at Yale University, and a large group private practice. These experiences have equipped me with a broad understanding of different therapeutic approaches, enabling me to offer a customized, collaborative therapy experience. My professional journey reflects my deep commitment to understanding and addressing the diverse needs of my clients.

To gain insight into my therapeutic approach, you are encouraged to schedule an initial consultation or appointment through Solid Ground Psychotherapy’s online platform. This initial meeting is an opportunity to discuss your goals, challenges, and any questions you may have about the therapy process. I employ a collaborative approach, prioritizing your comfort and goals, and am open to discussing and adjusting my therapeutic strategies to ensure they align with your needs. Additionally, exploring the Solid Ground Psychotherapy website and reading testimonials from previous clients can provide further understanding of my methods and the positive impact of my therapeutic work. 

Booking your first appointment with Solid Ground Psychotherapy is a straightforward and secure process. All services are offered remotely via Telehealth, ensuring convenience and accessibility. To request an appointment, simply click on the ‘Get Started’ button to schedule a complimentary 15-minute phone consultation. After this consultation is completed, we will determine together if we are a good fit to work together. If we decide that we are a good match, we will proceed with scheduling an initial appointment. If we decide that we are not a good match, I will provide you with alternative options or referrals. My seamless booking process ensures that starting your therapeutic journey is as easy as possible.

Your first therapy session is a vital step towards understanding and addressing your needs. It’s an opportunity for you and your therapist to establish a rapport, discuss your goals for therapy, and outline the challenges that led you to seek support. This session is a judgment-free space where you can share openly and honestly. You’ll explore a roadmap for your journey, focusing on how therapy can support your personal growth and well-being. The aim is to make you feel heard, understood, and comfortable with the therapeutic process, setting the foundation for future sessions.

Each therapy session at Solid Ground Psychotherapy is designed to provide ample time for deep and meaningful engagement with your therapist. Sessions typically last for 45 minutes. This duration allows for a focused exploration of your thoughts, feelings, and the specific issues you’re facing, while also leaving time to discuss and plan for your ongoing therapy journey. This standard session length ensures consistency and maximizes the effectiveness of your therapy.

The frequency of your therapy sessions will be collaboratively determined based on your individual needs, goals, and the nature of the challenges you’re addressing. Initially, weekly or bi-weekly sessions are recommended to establish momentum. Over time, as you make progress, the frequency of sessions may be adjusted to bi-weekly or monthly check-ins, depending on your evolving needs and preferences. I will work closely with you to determine the most beneficial schedule to support your journey toward healing and growth.

At Solid Ground Psychotherapy, protecting your privacy is of paramount importance. I adhere to stringent confidentiality and privacy laws that govern client-therapist interactions, ensuring that all information shared in therapy sessions remains private. In my telehealth sessions, I use secure, encrypted platforms that comply with HIPAA regulations to safeguard your personal information and session details. I am committed to creating a safe and confidential space where you can express yourself freely, knowing your privacy is protected.

My confidentiality policy is designed to provide you with the utmost security and trust. Everything discussed in therapy sessions is confidential and will not be disclosed without your explicit consent, except in situations required by law for the safety of yourself or others. This policy is in place to ensure you feel safe and supported in sharing openly during your therapy sessions. At the beginning of my therapeutic relationship, I will thoroughly explain the limits of confidentiality and answer any questions you may have.

Preparing for your therapy sessions can enhance their effectiveness and your comfort. Consider reflecting on your goals, any specific issues you wish to address, and jotting down thoughts or questions you may have. Creating a quiet, private space for your telehealth session can help minimize distractions and make the experience more comfortable. Being open and honest during your sessions is crucial; remember, this is a judgment-free zone designed to support you. Lastly, approach therapy with an open mind and willingness to engage in self-exploration and change.

It’s important to communicate openly if you feel your therapy isn’t meeting your expectations. Therapy is a collaborative process, and adjustments can be made to better align with your goals and needs. Discussing your concerns allows us to explore different approaches or strategies that might be more effective. Remember, therapy is a journey, and progress can sometimes be gradual and non-linear. Your feedback is invaluable in tailoring the therapeutic process to serve you best.