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Frequently Asked Questions

General Questions

1. What is psychotherapy, and how can it help me?

Psychotherapy is a collaborative journey of exploration and healing, aimed at understanding and navigating the complexities of your emotions and experiences. It provides a supportive and judgment-free space, where you can uncover insights into your behavior, thoughts, and feelings. Whether you’re grappling with anxiety, depression, relationship challenges, or seeking stress relief and personal growth, psychotherapy can equip you with the tools and strategies needed to face life’s challenges with resilience and clarity. Together, we’ll create a tailored roadmap to support your journey toward well-being and fulfillment.

2. What kind of psychotherapy services does Solid Ground Psychotherapy offer?

At Solid Ground Psychotherapy, I specialize in a wide range of services tailored to meet your unique challenges. My expertise includes therapy for Anxiety, Stress Management, Depression, Relationship Challenges, Anger Management, and Eating Disorders/Body Image Concerns, and more. Leveraging a collaborative therapeutic approach, I work closely with you to identify and achieve your goals, offering the insights, tools, and guidance necessary to navigate your path to healing and personal growth.

3. Who can benefit from psychotherapy?

Psychotherapy is beneficial for anyone seeking to understand themselves better, navigate life’s transitions more effectively, or address specific mental health challenges. Whether you’re experiencing emotional distress, undergoing significant life changes, or simply wish to start on a journey of self-discovery, psychotherapy can offer valuable support and insights. My practice is inclusive and meets you where you are mentally and emotionally, making therapy accessible whether it’s your first experience or you’re continuing your therapeutic journey.

4. How do I know if I need psychotherapy?

Recognizing the need for psychotherapy is a deeply personal decision that often stems from a desire for change or relief from emotional pain. If you find yourself feeling overwhelmed by stress, anxiety, sadness, or facing difficulties in relationships, psychotherapy can offer a pathway to understanding and improvement. Trust your feelings and consider reaching out if you’re seeking support in navigating life’s challenges, improving your mental health, or simply aiming for personal growth and better emotional balance. Remember, seeking therapy is a step toward empowerment and well-being.

Services Offered

1. Do you offer individual, couples, or group therapy?

Solid Ground Psychotherapy primarily focuses on individual therapy sessions, offering personalized support and guidance tailored to each client’s unique needs. By concentrating on individual therapy, I ensure a private, supportive, and judgment-free space for you to explore and work through personal challenges. This approach allows us to deeply focus on your individual needs, fostering personal growth and self-understanding in a one-on-one setting.

2. Are there services for children and adolescents?

Currently, Solid Ground Psychotherapy specializes in providing therapy services to adults facing various life challenges and transitions. My expertise is tailored to meet the specific needs of adults clients. I do not offer specialized services for children and adolescents at this time.

3. Do you provide teletherapy or online sessions?

Yes, Solid Ground Psychotherapy exclusively offers online therapy sessions, allowing you to receive the support you need from the comfort of your own home. my teletherapy services are available to residents of Virginia, Connecticut, and Washington D.C., providing a flexible and accessible way to engage in therapy. My online sessions are conducted with the same level of care, confidentiality, and professionalism as in-person therapy, ensuring that you receive effective support regardless of your location. Schedule your appointment or consultation directly online to begin your journey.

Insurance and Payment

1. What is the cost of therapy sessions?

The cost of individual therapy sessions at Solid Ground Psychotherapy is $220. An initial intake session is priced at $250, which allows for a comprehensive assessment to tailor the therapeutic approach to your specific needs. These sessions are an investment in your mental health and well-being, providing you with the support, insights, and tools necessary for personal growth and overcoming challenges.

2. Do you accept insurance, and if so, which providers?

Currently, Solid Ground Psychotherapy does not accept insurance directly. However, my services do qualify for reimbursement under most insurance plans as out-of-network billing. To assist you in claiming your reimbursement, I am partnered with Reimbursify, a platform that simplifies the verification and claim process for your insurance reimbursement. You can use the provided links on my website to see how much of the therapy fee could be reimbursed and to file your claim directly online.

3. What payment methods do you accept?

Solid Ground Psychotherapy aims to make the payment process as convenient as possible. I accept a variety of payment methods, including major credit cards and online payment platforms. These options are designed to provide flexibility and ease in managing the cost of your therapy sessions. Further details regarding payment methods are provided during the intake process or can be discussed by contacting my office directly.

4. Is there a cancellation policy?

Yes, Solid Ground Psychotherapy has a cancellation policy in place to manage my schedule effectively and provide the best possible service to all my clients. I require a 48-hour notice for any cancellations or rescheduling of appointments. A fee may be charged for appointments canceled or rescheduled with less than 48-hour notice. This policy helps minimize no-shows and ensures that I can offer available slots to other clients in need. I understand that emergencies happe

About the Therapist

1. Can you tell me more about the therapist at Solid Ground Psychotherapy?

Solid Ground Psychotherapy is led by me, Zack Goldman, LCSW. I am a dedicated online therapist passionate about facilitating your personal growth and healing. With a rich background working in diverse therapeutic settings, I bring my experience and a flexible, collaborative approach to therapy. Understanding that each individual’s journey is unique, I meets you where you are, offering a supportive and empathetic space to explore and overcome challenges. My commitment to providing personalized care ensures that therapy is tailored to fit your specific needs and goals, helping you to navigate life with greater ease and confidence.

2. What are your qualifications?

I am a highly qualified therapist with extensive experience in the field of psychotherapy. Before founding Solid Ground Psychotherapy, I honed my skills in a variety of settings including a residential facility for clients with eating disorders, a substance use facility, a college counseling center, a clinic at Yale University, and a large group private practice. These experiences have equipped me with a broad understanding of different therapeutic approaches, enabling me to offer a customized, collaborative therapy experience. My professional journey reflects my deep commitment to understanding and addressing the diverse needs of my clients.

3. How can I learn more about your approach to therapy?

To gain insight into my therapeutic approach, you are encouraged to schedule an initial consultation or appointment through Solid Ground Psychotherapy’s online platform. This initial meeting is an opportunity to discuss your goals, challenges, and any questions you may have about the therapy process. I employ a collaborative approach, prioritizing your comfort and goals, and am open to discussing and adjusting my therapeutic strategies to ensure they align with your needs. Additionally, exploring the Solid Ground Psychotherapy website and reading testimonials from previous clients can provide further understanding of my methods and the positive impact of my therapeutic work. 

Booking and Sessions

1. How do I book my first appointment?

Booking your first appointment with Solid Ground Psychotherapy is a straightforward and secure process. All services are offered remotely via Telehealth, ensuring convenience and accessibility. To request an appointment, simply click on the appointment request button provided on my website or access the client portal directly. A $20 deposit is required to schedule a consultation, which is aimed at minimizing no-shows. This deposit will be credited towards your first session or refunded upon the completion of the consultation. My seamless booking process ensures that starting your therapeutic journey is as easy as possible.

2. What can I expect during my first therapy session?

Your first therapy session is a vital step towards understanding and addressing your needs. It’s an opportunity for you and your therapist to establish a rapport, discuss your goals for therapy, and outline the challenges that led you to seek support. This session is a judgment-free space where you can share openly and honestly. You’ll explore a roadmap for your journey, focusing on how therapy can support your personal growth and well-being. The aim is to make you feel heard, understood, and comfortable with the therapeutic process, setting the foundation for future sessions.

3. How long does each therapy session last?

Each therapy session at Solid Ground Psychotherapy is designed to provide ample time for deep and meaningful engagement with your therapist. Sessions typically last for 45 minutes. This duration allows for a focused exploration of your thoughts, feelings, and the specific issues you’re facing, while also leaving time to discuss and plan for your ongoing therapy journey. This standard session length ensures consistency and maximizes the effectiveness of your therapy.

4. How often will I need to attend therapy sessions?

The frequency of your therapy sessions will be collaboratively determined based on your individual needs, goals, and the nature of the challenges you’re addressing. Initially, weekly sessions might be recommended to establish momentum and foster a strong therapeutic relationship. Over time, as you make progress, the frequency of sessions may be adjusted to bi-weekly or monthly check-ins, depending on your evolving needs and preferences. I will work closely with you to determine the most beneficial schedule to support your journey toward healing and growth.

Privacy and Confidentiality

1. How is my privacy protected?

At Solid Ground Psychotherapy, protecting your privacy is of paramount importance. I adhere to stringent confidentiality and privacy laws that govern client-therapist interactions, ensuring that all information shared in therapy sessions remains private. In my telehealth sessions, I use secure, encrypted platforms that comply with HIPAA regulations to safeguard your personal information and session details. I am committed to creating a safe and confidential space where you can express yourself freely, knowing your privacy is protected.

2. What is your confidentiality policy?

My confidentiality policy is designed to provide you with the utmost security and trust. Everything discussed in therapy sessions is confidential and will not be disclosed without your explicit consent, except in situations required by law for the safety of yourself or others. This policy is in place to ensure you feel safe and supported in sharing openly during your therapy sessions. At the beginning of my therapeutic relationship, I will thoroughly explain the limits of confidentiality and answer any questions you may have.

Getting the Most Out of Therapy

1. How can I prepare for my therapy sessions?

Preparing for your therapy sessions can enhance their effectiveness and your comfort. Consider reflecting on your goals, any specific issues you wish to address, and jotting down thoughts or questions you may have. Creating a quiet, private space for your telehealth session can help minimize distractions and make the experience more comfortable. Being open and honest during your sessions is crucial; remember, this is a judgment-free zone designed to support you. Lastly, approach therapy with an open mind and willingness to engage in self-exploration and change.

2. What if I don’t feel like my therapy is working?

It’s important to communicate openly if you feel your therapy isn’t meeting your expectations. Therapy is a collaborative process, and adjustments can be made to better align with your goals and needs. Discussing your concerns allows us to explore different approaches or strategies that might be more effective. Remember, therapy is a journey, and progress can sometimes be gradual and non-linear. Your feedback is invaluable in tailoring the therapeutic process to serve you best.